Get in touch with us
If you have any questions or concerns about our products, please do not hesitate to reach out to us. We are always happy to hear from our customers.
Email us at nraffine@gmail.com or call us at +256 783699869
Find Us
If you live in Uganda, you can also visit our physical store located at:
Plot 123, Kitala
Entebbe, Uganda
Our store is open Monday to Saturday, from 9am to 5pm EAT.
FAQ
1
How do I
place an order?
To place an order, simply add the desired products to your cart and proceed to checkout. You will be prompted to enter your shipping and payment information. Once your order is processed, we will send you a confirmation email with your order details.
2
Payment
& Shipping
We offer a variety of payment options, including credit card, mobile money, and bank transfer. We currently only ship within Uganda, and offer both standard and express shipping options. Shipping fees vary depending on your location and the size of your order.
3
Secure Ordering
& Payment Options
Yes, we take the security of our customers' information very seriously. Our website is protected by SSL encryption and we use trusted payment processors to process all transactions.
4
Returns
& Refunds
We offer a 30-day return policy for all unopened and unused products. If you are not satisfied with your purchase, please contact us to initiate the return process. Once we receive your returned item, we will issue a refund to your original payment method.